Thomas Estates


On application to a tenancy per adult:

  • No reference fee
  • No reference fee for guarantor, if applicable

References / credit checks

You will be asked to provide information which supports us to carry out a reference check, such as:

  • bank statements – to assess your income and ability to pay rent
  • a reference from a previous landlord
  • proof of address history (usually up to 3 years)
  • details of current employer – an employer can verify your income and confirm whether you are trustworthy, reliable and honest.

Not more than one family is referenced per property at any one time.

A holding deposit may be required and subject to a maximum of one weeks rent of the advertised rent.

It serves as a guarantee to the landlord that the tenant is committed to taking on the property and a guarantee to the tenant that the landlord will hold the property for them, pending successful completion of their suitability tests.

Right to retention of holding deposit for providing false and misleading information

A landlord or agent may be entitled to retain a holding deposit should a tenant have provided false or misleading information at the time of applying for a tenancy. Examples of this could include (but are not limited to) information coming back from reference checks being different from that provided by the tenant when applying for the tenancy, such as false references, misleading details of current employment (including overall employment status) or CCJs being discovered when the tenant has stated that they do not have any.

Right to retention of holding deposit for failing to enter a tenancy agreement

Should a tenant choose not to enter a tenancy agreement, or fail to take reasonable steps to enter a tenancy agreement, a landlord or agent may be able to retain the holding deposit.

There are no other application or administration fees.

At start of tenancy per property:

  • One month's rent and
  • Security deposit typically equivalent to one month's rent (minimum 500) to be held with Deposit Protection Service (no charge for registration).
  • Additional security deposit may be required for pets or furnished homes.
  • There are no other fees.

During the Tenancy:

Lettings agents fee of 20 with no vat per visit to the property, to unlock doors or provide replacement lost keys.

No other “lettings agent management fees” payable to Thomas Estates during the tenancy.

Tenants to pay all fees attributed to tenants’ negligence;
Cost price of replacement lost or damaged keys.
Cost price of contractor’s fee for pre-arranged appointments missed or refused access, by tenants.
Cost price of contractor’s work, including their out of hours fee when applicable and any parts supplied.

Tenants to pay;

The Rent at the times and in the manner specified in the tenancy agreement To pay the Utility, Council Tax (or similar charge which replaces it) and Service Charges as specified in the tenancy agreement.

At the end of the Tenancy:

There are no “lettings agents management fees” payable to Thomas Estates at the end of the tenancy.

The Tenants to have settled in full all rent or any other money which is in arrears.

The Tenants are liable to contractors cost price of repairing, decorating or cleaning the Property or the Contents to the same standard as at the commencement of the Tenancy, after deduction of reasonable wear and tear.

The Tenants are liable to contractors cost price for removal and disposal of abandoned possessions at the property and to include misuse of local authority waste/refuse recycling services charges.

If applicable, the Tenant may be liable for all court and bailiff costs associated with enforcement of the Tenancy Agreement, failing to surrender the property in accordance with legal notices and court awards. All charges set by the Ministry of Justice and debt recovery agency fees.

Thomas Estates are members of the Property Ombudsman and subscribe to the Property Ombudsman Code of Practice, licensed letting managing agents with Rent Smart Wales and have professional Indemnity Insurance and Client Money Protection Insurance.

Fees have been written in a manner to comply with Section 83 of the Consumer Rights Act 2015 and Renting Homes (fees Etc) (Wales) Act 2019

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